Services
Everything after the claim goes out, handled.
You submit the claim and upload the treatment once. We make the calls, send the emails, work the denials, and keep you posted until the money is in the bank.
How it works
One upload. Everything after that is on us.
- 1
Submit as usual
Your office sends the claim from the practice software you already use. Nothing changes there.
- 2
Upload once
Drop the treatment notes, x-rays, and claim into Tooth Fairy. That’s the only manual step.
- 3
We chase it
AI agents call and email the insurer on a schedule. Human specialists review anything unusual.
- 4
You get paid
Track every claim live. If one is denied or underpaid, we work the appeal until it’s resolved.
Integrations with Dentrix, Eaglesoft, and Open Dental are on our roadmap, so even that one upload can go away.
Follow-up calls & emails
We chase the insurer so your team doesn’t have to.
Once a claim is in Tooth Fairy, AI agents follow up with the insurance company by phone and email on a steady schedule, and keep going until the claim is paid. Human specialists on our team review anything out of the ordinary.
- Scheduled status calls and emails to every payer
- Every conversation logged right on the claim
- Claims that stall are escalated automatically
- Human review for edge cases and anything that needs judgment
Denials & appeals
Denied or underpaid? We find out why and fix it.
A denial usually means a missing attachment, a coding question, or a payer that needs a nudge. We identify the reason, pull the supporting documents you already uploaded, and send the correction or appeal back through.
- Denial reasons identified and tracked
- Corrected claims and appeals prepared from your uploaded records
- Underpaid claims flagged for follow-up
- Every appeal reviewed by a person before it goes out
Dashboard & analytics
Every claim, payer, and dollar, at a glance.
Your whole team shares one live view of what’s outstanding, what’s paid, and what’s stuck, so nobody has to ask “did we ever hear back on that one?”
Claims Dashboard
All providersFollow-up call completed
Delta Dental · claim in processing
Security
Built for HIPAA from day one.
You’re trusting us with your patients’ information. Here’s exactly how we protect it, with no vague badges.
Encrypted everywhere
Data is encrypted in transit (TLS) and at rest (AES-256), including every uploaded file.
Your practice only
Each practice’s data is walled off at the database level. No one else can see your claims.
Two-step sign-in
Every account requires an authenticator app, plus automatic sign-out after 1 hour idle.
Full audit trail
Every view, upload, and change to patient information is logged and kept.
BAA for every practice
We sign a Business Associate Agreement with each practice before any patient data comes in.
HIPAA-eligible cloud
Hosted entirely on HIPAA-eligible Amazon Web Services infrastructure in the U.S.
Coming soon
Practice software integrations
Dentrix, Eaglesoft, and Open Dental connections are on our roadmap, so claims can flow in without an upload.
Become a founding practice.
We’re onboarding a small group of practices first. Founding practices lock in their rate, get hands-on onboarding from the founders, and help shape what we build next.